FAQ
Channel Image
- Sannce Home- How to adjust the camera color settings
- Type 2 - How to auto-add camera to NVR if you delete it from the channel (no need Ethernet cable)?
- Type 2 - How to access camera's setting page (to flip the camera image)?
- Type all-Why does POE camera have power cord?
- Type all - Is a monitor or TV necessary to view on phone or computer?
- Type 1-What to do if all cameras are black & white in daytime?
Network Setting
- Type 1 - What to do if DVR or NVR can't connect to internet successfully?
- Type 2 - What to do if P2P shows offline?
- Type 4-How to fix DVR/NVR's IP
- Type all-How much upload bandwidth and download bandwidth does system view need?
- Type all - How to apply an no-ip DDNS account?
- Type all - How to do port forwarding?
Recording&Playback
- Type 2-How to Backup the Video to the USB stick/External Hard Drive
- Type 1 - How to play back all channels?
- Type 1-How to cut off video in hard drive?
- Type 1-What to do if system can not overwrite files?
- Type 1-How to format hard drive
- Type all - Please don't install desktop hard drive into DVR & NVR?
System Setting
- Type 1-How to turn off the alarm light
- Type 1 - What to do if I forgot my login password? (N44PBD/N44PBJ)
- Type 2-How to set area occlusion function?
- Type 1- How to set up channel name/camera name
- What to do if you forgot the system's password? (HK)
- Type 4-How to connect non-POE or wireless IP camera to POE NVR?
Sannce Home
- Sannce Home- How to Setup DST
- Sannce Home-How to create/find the verification code
- Sannce Home-How to reset the password via the email?
- Sannce Home- How to set up email alert?
- Sannce Home - How to reset the password of DVR?
- Sannce Home - How to access DVR/NVR system on computer browser with its IP locally?
Sannce Vision
- How to see several cameras at the same time on Sannce vision
- Type 1-How to export log of APP Sannce Vision
- Type 1-How to export log of APP XMeye
- Type 1-How to export log of APP XMeye on ios device
- Type 1-How to register an account for remote view on phone app
- Type 1 - How to create Security Questions?
Sannce Sight
others
- Type 2-remote view guide_SP
- Type 2-remote view guide_Ru
- Type 2-remote view guide_JP
- Type 2-remote view guide_FR
- Type 2-remote view guide_En
- Type 2-NVR quick guide in SP
Sannce Cam
- Sannce Cam-- What to do if phone can't connect camera
- Sannce Cam - What to do if you forget camera's password
- Sannce Cam - How to set up email alert on phone APP
- Sannce Cam - How to use phone to connect camera without ethernet cable?
- Sannce Cam - How to set up camera with cable? Only for camera with ethernet port
- Sannce Cam - How to set up email alert on computer?
VR cam
Saneyes
- Saneyes - How to reset the camera ?
- Saneyes - What to do if the mobile phone cannot be connected to the camera
- Saneyes - How to view the camera on the PC?
- Saneyes - How to set 24-hour recording
- Saneyes - How to set email alert on the mobile APP?
- Saneyes - How to set motion detection recording, sound recording and snapshot
Danale
- Danale - How to view the camera on your phone
- Danale - How to access the device via PC client
- Danale - How to share the device with others
- Danale - How to play back the recordings
- Danale - How to enable the mobile app’s notification push function
- Danale - How to set recordings in the SD card
Joylite
- Joylite-how to reset the camera 2
- Joylite - How to share the device with others?
- Joylite - What to do if my phone can't connect camera
- Joylite - How to use phone to connect camera without ethernet cable?
- Joylite - How to set up camera with cable (only for camera with ethernet port)
- Joylite - How to set up motion detection and recording?
iCsee
- iCsee - How to reset the camera
- iCsee - How to view the camera on your phone by wave sound?
- iCsee - What to do if phone can't connect camera
- iCsee - How to Add the Camera to APP iCsee?
- iCsee-How to setup 24 hours recording for the camera
- iCsee-How to set up the motion detection recording for the cameras
MIPC
- MIPC-How to upload the recordings to the cloud storage?
- MIPC-How to set up motion detection recording?
- MIPC - How to access the recordings in my SD card or phone storage?
- MIPC - What to do if the camera can't recognize my SD card?
- MIPC-How to connect the camera to my mobile phone using an ethernet cable? (Only for cameras with an ethernet port)
- MIPC-How to connect the camera to my mobile phone using Wi-Fi method?
I21FF
CMS
- Type 1-How to download videos file from the CMS software
- Type 1 - How to download videos file from the CMS software?
- Type 4-How to connect system on computer browser
- Type 1-Is your phone or computer able to connect system?
- Type all-How to Enable the IE Browser on Computer
- Type 3-How to use software to connect system on computer
