Applies to:
N48PBE/N48WHE/N44WEF/N441H
If you want to use the phone or computer to connect the system, p2p status must be ONLINE and the network status should be Healthy Network like the picture below.
Please right-click the mouse on the monitor, then go to the Fast Network>click Auto Config and Diagnose to check the p2p status and network status:
If it is offline, please check the setting and connection.
1. Please make sure NVR is connected to the router's LAN port by a network cable.
2. Please follow the below picture to enable the DHCP and check the IP information between the NVR's and your router's:
3.Please right-click the mouse on the monitor, then go to the system setup-->system admin-->factory settings-->click restore all to restore your system:
4.Please try to change different Ethernet cables to connect and sockets in the router to check if this NVR network port can work.
5.If possible, please change another router and network to try.
Comments
3 comments
You keep sending me details for the wrong unit, I have a N48WHE. I am very frustrated with this which should be a simple solution.
My unit looks nothing like the ones you keep sending me and neither does the software menu
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