Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
What accessories are included with my product?
The accessories included may vary depending on the product model and the specific product listing. The information below is provided as a general reference. If you are unsure, please refer to the p...
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Support Team created an article,
Sannce Sight - How to Find the Firmware Version of Wireless NVR System and its Cameras?
Applies to:N48PBE/N48WHE/N44WEF/N441H Purpose:Knowing the firmware version of the SANNCE system and IP cameras allows us to make sure they are up to date. Steps:Log in to the system on a monitor/TV...
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Support Team created an article,
XMEYE - How to add ONVIF IP camera from different brands to SANNCE 4K POE NVR?
Applies to: N98PBD/N96PBK Purpose: Usually, the SANNCE PoE NVR systems include several POE IP cameras in the same kit so cameras can be plugged into NVR's PoE directly and will work automatically....
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Support Team created an article,
SANNCE - How to Connect the Camera to Alexa Skill?
Applies to: I41BR/I81BE/I51CS The mentioned IP cameras can show their live view on the Echo Show. Here are the steps to link the camera to Alexa. 1. Please connect the camera to the app Sannce...
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Support Team created an article,
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Support Team created an article,
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Support Team created an article,
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Support Team created an article,
Sannce Home - How to Activate the System for the First Time?
Applies to: DN41CK/DN81BL/DT61BB When you order a new SANNCE system, please follow the below picture to connect the cameras with the DVR and the monitor. Then, please activate the system on the ...
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Support Team created an article,
Sannce Home - How to make recordings with sound on DVR?
Apply to: DN81BG DN41CK DN81BL DT61BB Purpose: There is no speaker nor a microphone in the DVR recorder. In order to record the sound of the system, please knows that you need to buy a microphone...
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Support Team created an article,
Type 2 - FAQs for Sannce Sight Standalone IP Camera
Applies to: I71BD/I71GM 1. The device won’t turn onPlease check if the power adapter is working. Change another power adapter to see if the device works. If the issue still exits, contact our tec...
