N98PBM/N98PBN-How to Set up Email Alerts?

Applies to: N98PBM/N98PBN

Please follow the steps below to check the settings of the e-mail alert:
If you want to set up the e-mail alert, please make sure that your NVR is connected to the internet successfully.
1.Please right-click the mouse on the monitor, then go to the Mobile Monitoring>check the Connection Status:

When this Connection Status is Server connected, it means the NVR is connected to the internet.

*If not(Such us Not connected to the public network), it means you need to fix the network first. Otherwise, you can't set up e-mail alert.
Please follow the link below to modify the network:
N98PBM--What to Do If Connection Status is not Server Connected？

2.Please follow the links to set up the recording:
https://support.sannce.com/hc/en-us/articles/47454337840281 
 

3.Then follow the steps to enable the e-mail settings:(Please use G-mail to set up.)
a.Regarding the email alert function, the NVR needs to log in to your email account in order to send alert notifications. Due to Google’s updated security policy, a normal Gmail password can no longer be used directly on third-party devices such as NVRs. In this situation, you need to create a Google “App Password” for the NVR to securely access your Gmail account.
Please follow the instructions below to complete the setup:
Video Tutorial:
YouTube Setup Video
Google Official Guide:
How to Create & Use App Passwords
Once the App Password is generated, please enter it into the email password field on the NVR instead of your normal Gmail password.

Here is the full tutorial on how to set up an email alert：
Step 1: Enable Email Alert Action

Please right-click the mouse on the monitor, then go to :

Playback > Alarm > Disarm>tick Manual Disarm > Send E-mail

Step 2: Configure the Email Settings

Please right-click the mouse on the monitor, then go to:
Playback > Setting > Network > E-mail



Then input the following settings:

• SMTP Server: Gmail
• Email Address: Your Gmail address
• Email Password:
  This is NOT your normal Gmail password.
  Please create a Google App Password for the NVR by following the guide below:
  Google App Password Guide
• Subject: Customize your email subject
• Main Email Address:
  The email address used to receive the alert emails
  (You may use the same Gmail account.)

After entering all settings, please click Apply, then click Test.
If the system shows “Test Successful”, it means the email alert function has been configured successfully.

If the problem still persists, please send an email to support@sannce.com for help.