N98PBM--How to unbind your device from the app account?

Support Team

Applies to: N98PBM

Purpose: If your device is binded to other account and you forgot this app account password,

you can use this way to unbind it.

Step 1:Please right-click the mouse on the monitor, then go to the Mobile Monitoring>Click Unbind:

Step 2:Please input the admin password> click Unbind to unbind the device:

Step 3:Now you can follow the link below to add your device to the app:

If the APP can't work properly, please send an email to support@sannce.com for help.