Applies to:
I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/I41CG/I41DC
This product only supports upload motion detection screenshots to FTP.
1. Please refer to this link below to enter to IP camera on the computer at first.
https://support.sannce.com/hc/en-us/articles/900000451866
2. Please refer to this link below to set up motion detection snapshot.
https://support.sannce.com/hc/en-us/articles/900000433903
3. Please go to Alarm Service Settings-Ftp Service Settings to fill out FTP Server, FTP user FTP password, port number.
When you tick Test, if it says test success, FTP set-up is working fine.
4. Finally, if there is movement detected by the camera, it will upload screenshots to the FTP server.
It may take the camera a few minutes to upload the video to FTP. Please wait with patience.
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