Support Team

Follow
  • Total activity 489
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 14 users
  • Votes 1
  • Subscriptions 305

Articles

Recent activity by Support Team Recent activity Votes

  • XMeye - How to Connect DVR/NVR on Phone App XMeye?

    1. FAQ
    2. Sannce Vision

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 5 followers
    • 1 comment
    • 2 votes

  • Sannce Sight - How to Set Up Push Notifications？

    1. FAQ
    2. Sannce Sight

    Applies to:N441H/N441K/N48WHE/N48WHF/N44WEF/N48PBE1. Connect NVR to the router by ethernet cable2. Check P2P status and make sure it is online. If it is not online, you should make it online first ...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • XMeye - How to Manually Fix DVR/NVR's IP?

    1. FAQ
    2. Network Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 2 - How to set up 24 hours recording?

    1. FAQ
    2. Recording&Playback

    Applies to:N441H/N441K/N48WHE/N48WHF/N44WEF/N48PBEThe NVR needs an internal hard disk drive for recording. Without the hard drive, the system can only support the live view, but can’t record & play...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 1-How to set up 24 hours recording?

    1. FAQ
    2. Recording&Playback

    Applies to:DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJThe recorder...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • XMeye - How to Remove Blocked Area on Screen?

    1. FAQ
    2. System Setting

    Apples to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41N...

    • Support Team
    • Updated
    • 3 followers
    • 1 comment
    • -1 votes

  • How to Connect DVR/NVR System for the First Time?

    1. FAQ
    2. System Setting

    Applies to: All DVR system Below is a connection diagram to connect the DVR system for the first time.     Below is a connection diagram to connect the POE NVR system for the first time. Below is...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • 1 vote

  • How to install a hard disk drive?

    1. FAQ
    2. Recording&Playback

    Applies to: DVR & NVR DVR/NVR can record and playback only after a hard disk is installed. Otherwise, you can only preview the real-time recording. Note: Before installing a hard disk drive (HDD), ...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 2 - How to access camera's setting page?

    1. FAQ
    2. Channel Image

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V 1. Please connect the camera to the router by ethernet cable and power on the camera by...

    • Support Team
    • Updated
    • 3 followers
    • 0 comments
    • 0 votes

  • Type 1-How to use DDNS or external IP to connect DVR/NVR remotely?

    1. FAQ
    2. Network Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes