Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
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Support Team created an article,
Sannce Home - How to Activate the System for the First Time?
Applies to: DN41CK/DN81BL/DT61BB When you order a new SANNCE system, please follow the below picture to connect the cameras with the DVR and the monitor. Then, please activate the system on the ...
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Support Team created an article,
Sannce Home - How to make recordings with sound on DVR?
Apply to: DN81BG DN41CK DN81BL DT61BB Purpose: There is no speaker nor a microphone in the DVR recorder. In order to record the sound of the system, please knows that you need to buy a microphone...
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Support Team created an article,
Type 2 - FAQs for Sannce Sight Standalone IP Camera
Applies to: I71BD/I71GM 1. The device won’t turn onPlease check if the power adapter is working. Change another power adapter to see if the device works. If the issue still exits, contact our tec...
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Support Team created an article,
Type 2 - How to Add the Standalone IP Camera to the Sannce Sight?
Applies to: I71BD/I71GM Step 1. Search for Sannce Sight on App Store (for iPhone) or Google Play (for Android smartphones) and download this app. Step 2. Launch the app and click Register. Step ...
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Support Team created an article,
How to Use the Waterproof Jacket on SANNCE POE Cameras
Applies to: All POE cameras
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Support Team created an article,
How to write a review on Amazon
Here are the steps to submit a review: Go to the Orders page on Amazon. Find the order and click Write a customer review in the Customer Reviews section. Click Submit.
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Support Team created an article,
XMeye - How to Add More Cameras to Sannce Wireless NVR Kit (Model N48WHK)?
Applies to: N48WHK Purpose:By default, the Sannce NVR (the recorder) model N48WHK works in the 4-channel mode with 4 pre-paired cameras in the kit.However, this NVR can actually work with more ca...
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Support Team created an article,
Type 1 - How to play back all channels?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Support Team created an article,
Sannce Home - How to Reset the Password of DVR?
Applies to: DN41CK/DN81BL/DN81BG/DT61BB 1. Plug DVR to the router by ethernet cable. 2. Get a windows computer that is connected to the same router. Install software. Here is the software downloa...
