Support Team

Follow
  • Total activity 633
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 14 users
  • Votes 1
  • Subscriptions 385

Articles

Recent activity by Support Team Recent activity Votes

  • Type all - How to extend cable?

    1. FAQ
    2. others

    Applies to: All DVR system Usually, the cable for each camera is only 60 ft. If you want to extend the cable, here is the method. Based on the picture, you need to buy a BNC female to the female c...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • XMeye - How to Change Channel's Bit Rate?

    1. FAQ
    2. Channel Image

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • XMeye - How to Stop System Beeping?

    1. FAQ
    2. System Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes

  • Sannce Cam - How to Set Up Email Alert on Computer?

    1. FAQ
    2. Sannce Cam

    Applies to: I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/ I41CG/I41DC Log in to your Gmail account on the computer. Open the website below and make sure the l...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Sannce Cam - How to Use IP Address to Check the Live View?

    1. FAQ
    2. Sannce Cam

    Applies to: I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/I41CG/ I41DC 1. Please use the phone app to connected the camera to the router first. 1.1 Run the APP...

    • Support Team
    • Updated
    • 3 followers
    • 1 comment
    • 0 votes

  • Type 3-How to set up email alerts

    1. FAQ
    2. Network Setting

    Applies to: DN81Q/DN41Q Please use Gmail, not Yahoo or Hotmail. 1. Please make sure DVR or NVR has connected to router and Internet successfully. You can judge by the picture below. 2. Please enab...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 1-How to connect non-POE and wireless IP camera to POE NVR?

    1. FAQ
    2. Channel Image

    Applies to: N48PAU Usually, the POE NVR system we sell includes several POE IP cameras so that camera can be plugged into NVR‘s ethernet port directly. But some customers may need to connect non-PO...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • XMeye - How to Make Hard Drive Record Longer?

    1. FAQ
    2. Recording&Playback

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 4 - How to Set Up Email Alert?

    1. FAQ
    2. Network Setting

    Applies to: N48PT 1. Please go to Config-->APP-->P2P-->Status to make sure the P2P status is online. 2. Log in to your Gmail account to turn on the Less Secure APP for your Gmail account: https://m...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 3-How to connect the system to the software on computer

    1. FAQ
    2. CMS

    Applies to: DN81Q/DN41Q The software only works on Windows system, not MAC 1. Plug DVR to router by ethernet cable. 2. Check P2P status on the monitor. It must be online. 3. Download software. Her...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote