Support Team
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Articles
Recent activity by Support Team-
Type 1-How to change system's language?
Applies to:DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41N...
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Type all-How to judge whether the camera can get power or infrared lights are on?
Applies to: All cameras 1. If the camera can get power, the infrared lights should turn on in red colour when the lighting around the front part of the camera is dim and weak. 2. If people want to ...
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XMeye - Why Does One of All Cameras Show No Video?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type all - Can we view the cameras without internet?
Applies to: All DVR&NVR system There are 3 ways to view the image of cameras on the system. 1. View images on the monitor don't need the Internet. So a router is not necessary for view on the monit...
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Type 1-Why does system send so many email alerts and keep recording all the time?
Applies to:DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41N...
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XMeye - How to Reset POE IP Camera's Password to Factory Default?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU If you created a new password for the POE IP camera but forgot it, here is a method for how to reset it to the factory default se...
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XMeye - How to Find Device's IP in Router's Page?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 1-How to register an account for remote view on phone app
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Sannce Sight - How to Enhance Video Signal
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V The camera connects to the NVR by its own wifi. When the camera's wifi signal is too we...
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Type 2 - How to change the system language?
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V 1. Please right-click your mouse, and then click "System Setup". 2. Then you will see t...
