Support Team
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Recent activity by Support Team-
XMeye - How to Stop System Beeping?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 3-How to set up email alerts
Applies to: DN81Q/DN41Q Please use Gmail, not Yahoo or Hotmail. 1. Please make sure DVR or NVR has connected to router and Internet successfully. You can judge by the picture below. 2. Please enab...
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Type 1-How to connect non-POE and wireless IP camera to POE NVR?
Applies to: N48PAU Usually, the POE NVR system we sell includes several POE IP cameras so that camera can be plugged into NVR‘s ethernet port directly. But some customers may need to connect non-PO...
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XMeye - How to Make Hard Drive Record Longer?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 4 - How to Set Up Email Alert?
Applies to: N48PT 1. Please go to Config-->APP-->P2P-->Status to make sure the P2P status is online. 2. Log in to your Gmail account to turn on the Less Secure APP for your Gmail account: https://m...
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XMeye - What to Do if Cameras Disappear on TV Frequently?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU/N48PT If you find all cameras' image disappears on TV frequently, please try methods below. 1. Please unplug your NVR from the po...
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XMeye - What to Do if I Forgot My Login Password?
Applies to:DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJFor this sys...
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XMeye - How to Upload Video to FTP?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - What to Do if You See the Same Image Showing on Two or More Channels?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU If you only connect some cameras(not all cameras) to your recorder and see the same image showing on 2 or more channels like b...
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(unpublished)Type all-How to install software team viewer to let someone control your computer?
Applies to: All 1. Go to website www.teamviewer.com 2. Click download. 3.Double click file to install it. 4. Select basic installation, personal/non-commecial use and next. 5. After finishing insta...
