Support Team
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Recent activity by Support Team-
XMeye - What to Do if System Can Not Overwrite Files?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - How to Change System's Password?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 2-What to do if NVR gets stuck in SANNCE logo when turning on the NVR
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V Here are some methods for troubleshooting:a). Please unplug the Ethernet cable from sys...
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Type all-Is the DVR able to connect wireless camera?
Applies to: All DVR Let us take a DVR as an example to answer this question. The DVR has 3 modes. Mode 1: only analog mode Analog cameras can be plugged into DVR directly, and no IP cameras could b...
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Type all-Why is there only 1 power adapter in package but you have 2 or 4 cameras
Applies to: All DVR Many customers contact us to ask why they have 2 or 4 cameras but there is only 1 power adapter in the package. It is because there is a 1/4 power splitter in the package which ...
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Type all-What is the difference between DVR system and POE NVR system
We have 2 kinds of system. One is DVR with analogue cameras. The other one is POE NVR with POE IPC. You may find the POE NVR system is more expensive than a DVR system when they have the same resol...
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Type all-How long can TF card record
Applies to: All IP camera 1. The dimension of the card is 15mm× 11mm × 1mm It is called micro SD card or TF card, as same as storage card on the Android smartphone. 2. The storage capacity had bett...
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Type 1-How to switch captical and small letters?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 1-How to format hard drive
DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41NK/DM41G/DN4...
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Please Don't Install Desktop Hard Drive into DVR & NVR?
Applies to: All DVR & NVR If you need to buy a hard drive by yourself, please don't buy a hard drive for a desktop computer system. The hard drive for desktop has the word "desktop" or "PC" in its ...
