Support Team

1. FAQ
2. Sannce Home

Applies to: DN41CK/DN81BG/DN81BL/DT61BB There are 2 methods to back up the videos from the DVR. 1. Cut off the video time stamp from the payback. Go to the Playback menu, then select the correct ch...

• Support Team
• February 22, 2021 04:39
• Updated
• 1 follower
• 0 comments
• -1 votes

1. FAQ
2. Sannce Home

Applies to: DN41CK/ DN81BL/ DT61BB/ DN81BGGmail setting1.Please open the google and log in your google account.Then click settings>your google's account icon>manage your google account:2.Click secu...

• Support Team
• March 06, 2026 02:28
• Updated
• 3 followers
• 0 comments
• -1 votes

1. FAQ
2. Sannce Home

Applies to: DN41CK/ DN81BL/ DT61BB/ DN81BG 1. Make sure the receiver is connected to a router via ethernet cable. you can try to change another ethernet cable and another router port to check. 2. G...

• Support Team
• November 16, 2021 02:37
• Updated
• 5 followers
• 0 comments
• -13 votes

1. Download
2. CD software Download link

Applies to: DN41CK/DN81BG/DN81BL/DT61BB Software on Windows Computerhttp://www.sanncegroup.com/document/Computer%20software/Guarding-Vision.exe Software for MAC Computerhttp://www.sanncegroup.com/d...

• Support Team
• May 12, 2021 20:23
• Updated
• 22 followers
• 0 comments
• -4 votes

1. Download
2. Instruction For Other Type

Apply to: DN81BG DN41CK DN81BL DT61BB

• Support Team
• May 12, 2021 20:21
• Updated
• 29 followers
• 0 comments
• -9 votes

1. FAQ
2. Sannce Home

Applies to: DN41CK, DN81BG, DN81BL, DT61BB The article will introduce how to set up the motion recording, If this guide can not solve your problem, please submit a request here to the technical sup...

• Support Team
• February 23, 2021 07:51
• Updated
• 1 follower
• 0 comments
• 0 votes

1. Download
2. Instruction For Type 1

Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N461W/N48PAU/N44PBJ

• Support Team
• February 04, 2021 07:28
• Updated
• 7 followers
• 0 comments
• 1 vote

1. Download
2. Instruction For Type 1

Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N461W/N48PAU/N44P

• Support Team
• February 02, 2021 10:55
• Updated
• 4 followers
• 2 comments
• -2 votes

1. Download
2. Instruction For Type 1

Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

• Support Team
• May 19, 2021 14:58
• Updated
• 13 followers
• 0 comments
• 1 vote

1. Download
2. Instruction For Type 1

Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N461W/N48PAU/N44PBJ

• Support Team
• May 19, 2021 15:01
• Updated
• 3 followers
• 0 comments
• -2 votes