Support Team

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Recent activity by Support Team Recent activity Votes

  • Type 3---How to Connect the System to FreeCamPro?

    1. FAQ
    2. others

    Applies to: DN81Q/DN41Q If your security system can't work with the ATCloud properly, please try to use the APP FreecamPro. Here are the steps about how to connect the system to the APP. Please che...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • Type all - How to Rate a Ticket When You Receive the Rating Request Email?

    1. FAQ
    2. others

    When the ticket is closed, the system will send a rating request email to the customer automatically. If you are satisfied with our service and our products, please click 'Good, I'm satisfied.' to...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes

  • AI View-How to Add the Bullet Camera to APP AI View？

    1. FAQ
    2. Danale

    Applies to I41FD/I81BC This article aims to add the bullet camera to the APP AI View without scanning the QR code. Here is the instruction: 1. Please download the APP AI View from Google Play or AP...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • iCsee - How to Add the Camera to APP iCsee?

    1. FAQ
    2. iCsee

    Applies to: I41ES/I41ED This article will tell you how to connect the cameras to the APP iCsee. If you order a camera I41ES/I41ED, please follow below instruction to add it to the APP step by step....

    • Support Team
    • Updated
    • 6 followers
    • 0 comments
    • 3 votes

  • Bluecam - How to Add the Camera to the APP Bluecam

    1. FAQ
    2. Saneyes

    Applies to: I21BP/I21BL/I21EG/I21DL/I21DL/I31BCV1/I41DCV1/I41EE/I41EF Right now, the APP Saneyes is not available to be downloaded on Google Play or App Store. As a replacement, please use the APP ...

    • Support Team
    • Updated
    • 3 followers
    • 0 comments
    • 1 vote

  • YCC365 PLUS - How to Add the Camera to the APP YCC365 PLUS?

    1. FAQ
    2. others

    Applies to: I41CB_V6 This article will tell you how to connect the cameras to the APP YCC365 PLUS. If you order a camera I41CB_V6, please follow the below instruction to add it to the APP step by s...

    • Support Team
    • Updated
    • 8 followers
    • 0 comments
    • 4 votes

  • Sannce Home-How to Add the Security System to APP Sannce Home？

    1. FAQ
    2. Sannce Home

    Applies to: DN41CK, DN81BG, DN81BL, DT61BB The article will introduce how to connect the system to the mobile phone. If you have a concern about the instruction, please submit a request here to the...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • -2 votes

  • Sannce Home-How to set up Motion Detection APP Notification Push?

    1. FAQ
    2. Sannce Home

    Applies to: DN41CK/DN81BG/DN81BL/DT61BB The article will introduce how to set up the motion detection app notification push for the cameras. If you have a concern about the instruction, please subm...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • iCsee-How to Setup 24 Hours Recording for the Camera?

    1. FAQ
    2. iCsee

    Applies to I41ES The camera supports recording constant videos for 24 hours. Please follow below instruction to set it up step by step. Before you set up the recording, please make sure an SD card...

    • Support Team
    • Updated
    • 5 followers
    • 4 comments
    • -3 votes

  • iCsee - How to Set Up the Motion Detection Recording for the Cameras

    1. FAQ
    2. iCsee

    Applies to I31CB/I41ES/I41ED Before you set up the recording, please make sure an SD card has been inserted into the camera, and the SD card is recognized. Please go to Settings of the camera.Then...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes