Support Team
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Articles
Recent activity by Support Team-
Type 1-What to do if DVR/NVR can not be connected to the network?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 1-What to do if DVR keeps displaying wrong time?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - How to Connect DVR/NVR on Phone App Sannce Vision?
Applies to:DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJ Purpose: ...
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XMeye - How to Back Up Videos Via the USB Drive?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - What to Do if Hard Disk Drive can't Be Recognized?
Applies to: DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJ Go to the...
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Type 1-How to set up motion detection recording?
Applies to: DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJ The DVR/...
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XMeye - How to Confirm DVR&NVR's HDMI Port is Faulty?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Why is the Camera's Night Vision Half Too Dark and Half Too White?
Applies to:All devicesMany customers contact us to complain that the camera‘s daytime vision is OK, but night vision faces issues like the picture below. Half the image is too dark while half is to...
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Sannce Sight - How to Connect NVR system to Sannce Sight on Computer?
Applies to:N441H/N441K/N48WHE/N48WHF/N44WEF/N48PBE/N98WHE/N98WHG 1. Power on NVR and connect the NVR to the router by network cable.2. Go to system setup---network setup to check if P2P is onlin...
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Type 1 - How to set up email alerts?
Applies to: DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJ Here are...



