Support Team
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Recent activity by Support Team-
XMeye - What to Do if Cameras Disappear on TV Frequently?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU/N48PT If you find all cameras' image disappears on TV frequently, please try methods below. 1. Please unplug your NVR from the po...
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XMeye - What to Do if I Forgot My Login Password?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - How to Upload Video to FTP?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - What to Do if You See the Same Image Showing on Two or More Channels?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU If you only connect some cameras(not all cameras) to your recorder and see the same image showing on 2 or more channels like b...
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(unpublished)Type all-How to install software team viewer to let someone control your computer?
Applies to: All 1. Go to website www.teamviewer.com 2. Click download. 3.Double click file to install it. 4. Select basic installation, personal/non-commecial use and next. 5. After finishing insta...
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Type 1-How to change system's language?
Applies to:DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41N...
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Type all-How to judge whether the camera can get power or infrared lights are on?
Applies to: All cameras 1. If the camera can get power, the infrared lights should turn on in red colour when the lighting around the front part of the camera is dim and weak. 2. If people want to ...
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XMeye - Why Does One of All Cameras Show No Video?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 4 - How to Use Phone to Connect System?
Applies to: N48PT 1. Plug NVR to the router by ethernet cable. 2. Log in to the system to check P2P status. It must be online. 3. Search sannce view in google play or apple store to install it into...
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Type 1-How to connect system with its IP instead of SN by software CMS?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
