Support Team
- Total activity 117
- Last activity
- Member since
- Following 0 users
- Followed by 3 users
- Votes 0
- Subscriptions 48
Articles
Recent activity by Support Team-
Sannce Smart-How to Add the Security System to XVRView APP？
Applies to: DN41CR/DN81BR/DT61BR/DT61BT/DT81BT The article will introduce how to connect the system to the mobile phone. If you have a concern about the instruction, please submit a request here to...
-
Sannce Sight - What to Do If DVR/NVR Show "No signal" or Black and Blank on The Monitor?
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N48WHE/N44WED/N48PBE After you connect the DVR/NVR to a monitor/display/TV, it shows no...
-
Sannce Vision - What to Do If DVR/NVR Show "No signal" or Black and Blank on The Monitor?
Applies to:DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJ/DN41CS/DN81...
-
XMeye -How to connect NVR to software VMS on the computer?
Applies to: N98PBD/N96PBK The VMS can help you to manage your NVR both locally and remotely. But before adding your NVR to VMS, please follow the link below to check the network case on your NVR fi...
-
XMeye - What to Do if Dvr Can't Connect to Internet Successfully?
Applies to: DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ Please plug DVR into the router with a network cable if you wanna use a computer or phone to connect the recorder locally or remotely. Then please go ...
-
XMeye - How to Connect NVR on Phone App Sannce Vision?
Applies to: N98PBD/N96PBK Purpose: For remote phone view If you want to view your device on your phone app, please make sure that your device is connected to the internet successfully. When your lo...
-
XMeye - How to Reset the Admin Password if I Forgot My NVR Login Password?
Applies to: N98PBD/N96PBK For this system, please reset the admin password by using the APP. Steps: 1.Please click forgot password: 2.Please scan this QR code below to download Sannce Vision app f...
-
XMeye - How to Reset the Admin Password if I Forgot My DVR Login Password?
Applies to:DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHXFor this system, please reset the admin password by using the APP.Steps:1.Please click forgot password--forgot answer?Note: You can reset ...
-
SANNCE - How to delete your account on Sannce APP?
Applies to: I41BR Steps : 1.Please make sure you use Sannce APP. 2.Then please log in the account that you need to delete on Sannce APP. 3.Please select 'Me'-->the Setting icon-->'Account and S...
-
XMEYE - How to connect camera to SANNCE 4K POE NVR?
Applies to: N98PBD/I71FQ/I51FQ/I91FT Steps : 1.Please make sure your connection is correct and please use a network cable to connect your camera and your NVR LAN port. Here is a connection diagram...
