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Recent activity by Support Team-
XMeye - How to Set Up Motion Detection Push Function on the App Sannce Vision?
Applies to: DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHX The article will introduce how to set up the motion recording Push Function on the App Sannce Vision. 1. Install the HDD.Please confirm ...
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Sannce Vision -How to connect DVR to software VMS on the computer?
Applies to:DL81A/DH81S/DH81NG/DH81NK/DH41NK/DM81Z/DN41D/DH81S/DE41N/DE81N/DM61W/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/N43SU/N44SU/N48PZ/N44PBD/N48PAU/N44PBJ The VMS ...
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Xmeye-How to Set Up 24/7 Recording and Motion Detection Recording?
Applies to: DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHX The DVR needs an internal hard disk drive for recording. Without the hard drive, the system can't record and playback. Please connect ...
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XMeye -How to connect DVR to software VMS on the computer?
Applies to:DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHX The VMS can help you to manage your DVR both locally and remotely. But before adding your DVR to VMS, please follow the link below to che...
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XMeye-What to do if the hard disk/ drive can't be recognized on DVR?
Applies to: DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHX Before you set up recording settings, please check if the hard drive status is normal.Could you please go to Advanced-->HDD Info and che...
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XMeye - How to Enable Motion Detection Push Function on the App Sannce Vision?
Applies to: N98PBD/N96PBK Steps: 1.Please follow the link below to set up the motion detect recording on your system first: https://support.sannce.com/hc/en-us/articles/19407307419033 2.Please...
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XMeye-What to do if the hard drive can't be recognized or the status is error on NVR?
Applies to: N98PBD/N96PBK Please go to Advanced-->HDD Info and check the HDD status: If the Status shows Normal, it means the hard drive is functional. If there is nothing on the storage or t...
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How to Install the TeamViewer for Remote Support
Applies to: All Sannce model When you need remote help with you DVR/NVR system. You need to firstly install the software TeamViewer into your computer. Steps: 1. Visit the official website of Tea...
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XMeye-What to Do if DVR Can Not Be Connected to the Network?
Applies to: DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHX Please plug DVR into the router with a network cable if you wanna use a computer or phone to connect the recorder locally or remotely...
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XMeye - How to Connect DVR on Phone App Sannce Vision?
Applies to:DN41CS/DN81BS/DT61BH/DT81BF/DT31BZ/N48WHK/N48WHX Purpose: For remote phone viewIf you want to view your device on your phone app, please make sure that your device is connected to the in...



