Support Team

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Latest activity by Support Team
  • Support Team created an article,

    Sannce Smart-How to View the Security System on the PC Locally (via IP address)?

    Applies to: DN41CR/DN81BR/DT61BR/DT61BT   The article will introduce how to connect the system to the PC. If you have a concern about the instruction, please submit a request here to the technical ...

  • Support Team created an article,

    Sannce Smart - How to set up Record Plan of Motion Detection

    Applies to: DN41CR/DN81BR/DT61BR/DT61BT   The DVR needs an internal hard disk drive for recording. Without the hard drive, the system can show live viewing, but can’t record, playback either. Pleas...

  • Support Team created an article,

    Sannce Smart - How to set up email alerts?

    Applies to: DN41CR/DN81BR/DT61BR/DT61BT   Here are the steps:1. Please make sure DVR or NVR has been connected to the internet successfully. You can judge by the picture below. If it always keeps d...

  • Support Team created an article,

    What To Do If Less Security App is No Longer Supported by Google?

    Appies to: ANNKE DVRs/NVRs/Standalone PoE Cameras   Purpose: Starting May 30, 2022, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Acco...