Support Team
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Recent activity by Support Team-
Home Automation WiFi Camera's Connection Problem
Here is the guide for every type of system. Kindly please follow the guide to get the exact system type to get the solution https://support.sannce.com/hc/en-us/articles/900000421023 1. Connection p...
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MIPC-How to upload the recordings to the Cloud?
1. After the device is added to your smartphone, please click the setting button. 2. Click "Cloud Storage". 3. Click "Activate Cloud Storage". 4. If this is the first time you use the device, yo...
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MIPC-How to set up motion detection recording?
1. First of all, please power off the device before installation. The device supports up to 64G Micro SD card. Before inserting the card, please ensure the SD card can work normally and the data is...
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MIPC - How to check the recordings in my SD card or phone storage?
Applies to: I41EU/SP1/SP2/I21AZ/I21CF/I21BJ/I41CZ/I41CY/I41CR 1. After the device is successfully connected, please click the settings button. 2. Please click “SD Card” to check the SD card’s stor...
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MIPC-How to connect the camera to my mobile phone using an ethernet cable? (Only for cameras with an ethernet port)
First of all, please ensure your mobile phone has been connected to the network. (take iPhone as an example here) A. Open the “Myannke” APP and click the "+" button. B.Choose “PTZ Cameras”. C.Sca...
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MIPC - How to Connect the Camera to My Mobile Phone Using Wi-fi Method?
Applies to: I41EU/SP1/SP2/I21AZ/I21CF/I21BJ/I41CZ/I41CY/I41CR First of all, please ensure your mobile phone has been connected to the network. (take iPhone as an example here) A. Open the “MIPC” AP...
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MIPC-What to do if you forgot the password of the camera?
The default password of the camera is “admin”. If you forgot the new password you had created, or you cannot log in with the default password “admin”, please reset your camera to restore the passwo...
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MIPC-What to do if my mobile phone can't connect the camera?
1. Please go to "Google Play" or "App Store" on your mobile phone, search for "MIPC", then download it on your phone. 2. Confirm your Wi-Fi status A. Please check if your wireless router has enable...
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Type 2-How to add the camera to the NVR N48PBE via ONVIF protocol?
Applies to: N48PBE Note: A. Make sure the IP camera supports Onvif protocol. If you connect the camera to the NVR directly, please also make sure that the IP camera is a standard POE camera, not XP...
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Type all-How to find ebay user name or Amazon order No.
Applies to: All products Find eBay user name on the computer. Find eBay user name on the app. Find Amazon order number on the computer. Find Amazon order number on the app.
