Support Team

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Recent activity by Support Team Recent activity Votes

  • Type 1-How to set up motion detection recording?

    1. FAQ
    2. Recording&Playback

    Applies to:  DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH4...

    • Support Team
    • Updated
    • 4 followers
    • 3 comments
    • 0 votes

  • XMeye - How to Confirm DVR&NVR's HDMI Port is Faulty?

    1. FAQ
    2. System Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Why is the Camera's Night Vision Half Too Dark and Half Too White?

    1. FAQ
    2. Channel Image

    Applies to:All devicesMany customers contact us to complain that the camera‘s daytime vision is OK, but night vision faces issues like the picture below. Half the image is too dark while half is to...

    • Support Team
    • Updated
    • 3 followers
    • 2 comments
    • -4 votes

  • Sannce Sight - How to Connect NVR system to Sannce Sight on Computer?

    1. FAQ
    2. CMS

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE 1. Power on NVR and connect the NVR to the router by network cable...

    • Support Team
    • Updated
    • 6 followers
    • 4 comments
    • 1 vote

  • Type 1 - How to set up email alerts?

    1. FAQ
    2. Network Setting

    Applies to:DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41N...

    • Support Team
    • Updated
    • 2 followers
    • 2 comments
    • 2 votes

  • XMeye - How to Connect DVR/NVR on Phone App XMeye?

    1. FAQ
    2. Sannce Vision

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 5 followers
    • 1 comment
    • 2 votes

  • Sannce Sight - How to Set Up Push Notifications？

    1. FAQ
    2. Sannce Sight

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE 1. Connect NVR to the router by ethernet cable 2. Check P2P status...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • XMeye - How to Manually Fix DVR/NVR's IP?

    1. FAQ
    2. Network Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 2 - How to set up 24 hours recording?

    1. FAQ
    2. Recording&Playback

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V The NVR needs an internal hard disk drive for recording. Without the hard drive, the sy...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Type 1-How to set up 24 hours recording?

    1. FAQ
    2. Recording&Playback

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote