Support Team

1. FAQ
2. Joylite

Applies to: I41DH 1. Please confirm you use the app "Joylite" Download and install the APP Go to "Google Play" or "App Store" on your mobile phone, search for "Joylite", and then download and insta...

• Support Team
• May 18, 2021 16:46
• Updated
• 2 followers
• 1 comment
• -1 votes

1. FAQ
2. Danale

Applies to: I41HD/I41EH  1. Download and install the APP Go to "Google Play" or "App Store" and search for "Danale", and then download it on your phone. 2. Confirm your Wi-Fi status 1). Check if ...

• Support Team
• February 02, 2021 10:57
• Updated
• 3 followers
• 0 comments
• -1 votes

1. FAQ
2. Sannce Vision

Applies to: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/DN41CR-V1/DN81BR-V2 Purpose: For remote phone view If...

• Support Team
• April 10, 2025 08:44
• Updated
• 6 followers
• 2 comments
• -3 votes

1. FAQ
2. iCsee

Applies to: I31CB/I41ED  1. Power on the camera, the red indicator light will lit up. 2. Using a pin to hold on press the reset button for 10 seconds until you hear the voice: Restore factory sett...

• Support Team
• May 12, 2021 20:29
• Updated
• 4 followers
• 1 comment
• -2 votes

1. FAQ
2. iCsee

Applies to: I31CB 1. Power on the camera, the red indicator light will light up. 2. Using a pin to hold on press the reset button for 10 seconds until you hear the voice: Restore factory settings, ...

• Support Team
• May 18, 2021 18:14
• Updated
• 1 follower
• 0 comments
• 0 votes

1. FAQ
2. iCsee

Applies to: I31CB/I41ED 1. Download and install the APP Go to "Google Play" or "App Store" on your mobile phone, search for "iCsee Pro" or "iCsee", and then download and install it on your phone. ...

• Support Team
• May 12, 2021 20:57
• Updated
• 6 followers
• 1 comment
• -1 votes

1. FAQ
2. I21FF

Applies to: I21FF/I41FK 1. Confirm your Wi-Fi status 1). Check if your wireless router has enabled DHCP and if it is the 2.4 GHz network. (The device does not support 5GHz Wi-Fi currently.) 2). Ens...

• Support Team
• May 12, 2021 23:25
• Updated
• 1 follower
• 0 comments
• -3 votes

1. FAQ
2. I21FF

Applies to: I21FF/I41FK Please confirm that your phone has successfully connected to the network. Here are the steps: 1. Open the app and click "Sign up" 2. Please enter your email address and fol...

• Support Team
• February 02, 2021 09:07
• Updated
• 1 follower
• 0 comments
• 0 votes

1. FAQ
2. Recording&Playback

Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

• Support Team
• May 18, 2021 15:34
• Updated
• 2 followers
• 0 comments
• 0 votes

1. FAQ
2. Recording&Playback

Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

• Support Team
• May 19, 2021 16:03
• Updated
• 2 followers
• 0 comments
• 0 votes