Support-Team

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Activity overview

Latest activity by Support-Team
  • Support Team created an article,

    Type 1-N98PBD-How to Set up Email Alerts?

    Applies to: N98PBD Here are the steps:1. Please make sure NVR has been connected to the internet successfully. You can judge by the picture below. If it always keeps disconnected, please follow the...

  • Support Team created an article,

    Type 1-N98PBD-How to Set Up Motion Detection Recording?

    Applies to: N98PBD   The NVR needs an internal hard disk drive for recording. Without the hard drive, the system can show live viewing, but can’t record, playback either.   Please connect the NVR t...

  • Support Team created an article,

    XMeye-What to Do if NVR Can Not Be Connected to the Network?

    Applies to: N98PBD/N96PBK   Please plug NVR into the router with a network cable if you wanna use a computer or phone to connect the recorder locally or remotely. Then please go to the Main menu---...

  • Support Team created an article,

    Where to Find the Model Number?

    You can find the model number on the backside of the DVR/NVR/camera, or on the side of the camera.

  • Support Team created an article,

    How to Set Up Port Forwarding?

    Applies to: Most SANNCE DVR/NVR The port forwarding setting may vary from different brands and models of your router. Please visit the website for reference to set up port forwarding of the router....

  • Support Team created an article,

    Type 2-How to connect NVR system to Annke Sight on computer?

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE   1. Power on NVR and connect the NVR to the router by Ethernet ca...

  • Support Team created an article,

    Sannce Home - How to View the Cameras on VLC Player by RTSP?

    Applies to: DN81BL/DN41CK/DT61BB   Format: RTSP://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream user name: admin (default). password: password is the DVR`s login password....

  • Support Team created an article,

    Sannce Home - How to Set Up Overwrite on the System?

    Applies to: DN41CK, DN81BG, DN81BL, DT61BB 1.Please switch the system to “Expert Mode” first on the bottom left corner of the screen.2.Please go to Configuration→Record→Advanced setting→Overwrite.

  • Support Team created an article,

    Type 2-How to set up Video Cover?

    Applies to:NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N48WHE/N48PBE/N48WHF/N44WEF 1.Please go to System Setup→Channel Setup→Video Detection, t...

  • Support Team created an article,

    Type 2 - How to auto-add camera to NVR if you delete it from the channel (no need Ethernet cable)?

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE   If you delete the camera from the channel, you can auto-add it t...