
Support Team
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Recent activity by Support Team-
I41BR User Manual-DE
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I41BR User Manual-EN
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WX400- Webcam Software for Windows
CAM IN http://sanncegroup.com/webcamsoftware/CAM_IN.exe
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Type 2 - How to access camera's setting page?
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V 1. Please connect the camera to the router by ethernet cable and power on the camera by...
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Type 1-How to connect system with its IP instead of SN by software CMS?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - How to Connect DVR/NVR on Phone App Sannce Vision?
Applies to: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE Purpose: For remote phone view If you want to view yo...
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Type 1-What to do if DVR/NVR can not be connected to the network?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Sannce Home - What to Do if Your Device Says Offline on the App?
Applies to: DN41CK/ DN81BL/ DT61BB/ DN81BG 1. Make sure the receiver is connected to a router via ethernet cable. you can try to change another ethernet cable and another router port to check. 2. G...
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Type 2 - How to change the system language?
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V 1. Please right-click your mouse, and then click "System Setup". 2. Then you will see t...
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Type 1-How to upgrade camera's firmware?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU 1. Connect your NVR to a router with a network cable. 2. Make sure your computer is also connected to the same router as DVR/NVR....