Support Team

  • Total activity 718
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 9 users
  • Votes 1
  • Subscriptions 378

Articles

Recent activity by Support Team Recent activity Votes
  • Sannce Home - What to Do if Your Device Says Offline on the App?

    Applies to: DN41CK/ DN81BL/ DT61BB/ DN81BG 1. Make sure the receiver is connected to a router via ethernet cable. you can try to change another ethernet cable and another router port to check. 2. G...

  • Type 2 - How to change the system language?

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V 1. Please right-click your mouse, and then click "System Setup". 2. Then you will see t...

  • Type 1-How to upgrade camera's firmware?

    Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU 1. Connect your NVR to a router with a network cable. 2. Make sure your computer is also connected to the same router as DVR/NVR....

  • XMeye - How to Upgrade the firmware on DVR/NVR System?

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

  • Tip Us Now!

    Buy me a coffee Excellent Service $ 10.00 USD Awesome Service $ 5.00 USD Good Service $ 1.00 USD

  • Type 1-How to connect system with its IP instead of SN by software CMS?

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

  • XMeye - How to Connect DVR/NVR on Phone App XMeye?

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

  • Sannce Home - How to Reset the Password of DVR?

    Applies to: DN41CK/DN81BL/DN81BG/DT61BB   1. Plug DVR to the router by ethernet cable. 2. Get a windows computer that is connected to the same router. Install software. Here is the software downloa...

  • Type all-Where to find computer's network information?

    The sample is for Windows 7 system. Windows 10 is a little different. You can google the way where to find Windows 10 computer's network information.  Here you can find your computer‘s informatio...

  • Type 2 - How to set up 24 hours recording?

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V The NVR needs an internal hard disk drive for recording. Without the hard drive, the sy...