Support Team

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Recent activity by Support Team Recent activity Votes

  • XMeye - Why Does System Send So Many Email Alerts and Keep Recording All the Time?

    1. FAQ
    2. Network Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes

  • Type 2-What to do if the hard disk/ drive can't be recognized?

    1. FAQ
    2. Recording&Playback

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V Go to System Setup-->General setup-->HDD setup to check the status of the hard drive. I...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes

  • Type 4 - How to Set Up Email Alert?

    1. FAQ
    2. Network Setting

    Applies to: N48PT 1. Please go to Config-->APP-->P2P-->Status to make sure the P2P status is online. 2. Log in to your Gmail account to turn on the Less Secure APP for your Gmail account: https://m...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • XMeye - How to Change Channel's Bit Rate?

    1. FAQ
    2. Channel Image

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • XMeye - What to Do if System Stays on the Startup Picture?

    1. FAQ
    2. Channel Image

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • How to Mount a Dome Camera?

    1. FAQ
    2. System Setting

    Applies to: Annke Dome cameras  1. Uninstall the small screw.（skip this step if your camera doesn‘t have a small screw.） 2. Rotate the Locker counterclockwise until the locker becomes loose. Remov...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • XMeye - What to Do if System Stays on the Startup Picture?

    1. FAQ
    2. System Setting

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

    • Support Team
    • Updated
    • 2 followers
    • 0 comments
    • -1 votes

  • How to Mount Dome Camera?

    1. FAQ
    2. others

    Applies to: Sannce Dome cameras  1. uninstall the small screw.（skip this step if your camera doesn‘t have a small screw.）  2. Rotate the Locker counterclockwise until the locker becomes loose. Rem...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Sannce Sight - NVR Quick Guide in SP

    1. FAQ
    2. others

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Sannce Sight - NVR Quick Guide in FR

    1. FAQ
    2. others

    Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes