Support Team
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Recent activity by Support Team-
How Far is Your Camera's Cable Able to Extend?
Applies to: All NVR There are 2 kinds of POE in the market. One is standard POE which is using 802.3af or 802.3at(POE+). The voltage is 48V. The other is sPOE which doesn't support 802.3af nor 802....
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XMeye - What to Do if Cameras Disappear on TV Frequently?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU/N48PT If you find all cameras' image disappears on TV frequently, please try methods below. 1. Please unplug your NVR from the po...
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XMeye - What to Do if Play Back on Monitor Has Some Problems?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - How to Record or Take Snapshot to Local Disk of Computer?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Don't Plug DVR to Your Computer's VGA or HDMI Port Directly.
Applies to: All DVR&DVR system Here is how to connect the system for the first time. The VGA or HDMI port of the laptop or host of the desktop is used to output video, not input video, so does DVR...
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XMeye - How to Export Log of App Xmeye on iOS Device
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Sannce Sight - Remote View Guide_JP
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V
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How Far Can Camera Recoginze Man's Face and Car Plate?
Applies to: All camera model Statements: 1. The sample picture is only for reference because the real quality relys on camera's circumstance. 2. The sample picture is only for daytime, not for nigh...
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Joylite - How to Set Up Camera with Cable (only for Camera with Ethernet Port)
Applies to: I21AG_V7/I21AG_V8/I41CB_V2/I41CB_V3/I41DH Note: This tutorial is only applicable to those devices with an Ethernet port. Please power on the device and the device will be started. Pleas...
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Sannce Sight - How to Auto Add Camera to Nvr if You Delete It from the Channel (no Need Ethernet Cable)
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V If you delete the paired camera from the channel, you can auto-add it by the following ...
