Support Team
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Recent activity by Support Team-
Sannce Sight - Remote View Guide_JP
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V
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How Far Can Camera Recoginze Man's Face and Car Plate?
Applies to: All camera model Statements: 1. The sample picture is only for reference because the real quality relys on camera's circumstance. 2. The sample picture is only for daytime, not for nigh...
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Joylite - How to Set Up Camera with Cable (only for Camera with Ethernet Port)
Applies to: I21AG_V7/I21AG_V8/I41CB_V2/I41CB_V3/I41DH Note: This tutorial is only applicable to those devices with an Ethernet port. Please power on the device and the device will be started. Pleas...
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Sannce Sight - How to Auto Add Camera to Nvr if You Delete It from the Channel (no Need Ethernet Cable)
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V If you delete the paired camera from the channel, you can auto-add it by the following ...
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XMeye - Why Does System Send So Many Email Alerts and Keep Recording All the Time?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Type 2-What to do if the hard disk/ drive can't be recognized?
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V Go to System Setup-->General setup-->HDD setup to check the status of the hard drive. I...
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Type 4 - How to Set Up Email Alert?
Applies to: N48PT 1. Please go to Config-->APP-->P2P-->Status to make sure the P2P status is online. 2. Log in to your Gmail account to turn on the Less Secure APP for your Gmail account: https://m...
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XMeye - How to Change Channel's Bit Rate?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - What to Do if System Stays on the Startup Picture?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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How to Mount a Dome Camera?
Applies to: Annke Dome cameras 1. Uninstall the small screw.（skip this step if your camera doesn‘t have a small screw.） 2. Rotate the Locker counterclockwise until the locker becomes loose. Remov...
