Support Team
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Recent activity by Support Team-
How to Connect DVR/NVR System for the First Time?
Applies to: All DVR system Below is a connection diagram to connect the DVR system for the first time. Below is a connection diagram to connect the POE NVR system for the first time. Below is...
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Sannce Cam - How to Change Computer Software 'sannce Cam' Language from Chinese to English?
Applies to: I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/I41CG/ I41DC/I41ED If you open the ‘Sannce Cam’ software but find the software’s language is Chinese,...
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Sannce Sight - Remote View Guide_EN
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V
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Sannce Sight - NVR Quick Guide in DE
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V
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How Far is Your Camera's Cable Able to Extend?
Applies to: All NVR There are 2 kinds of POE in the market. One is standard POE which is using 802.3af or 802.3at(POE+). The voltage is 48V. The other is sPOE which doesn't support 802.3af nor 802....
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XMeye - What to Do if Cameras Disappear on TV Frequently?
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU/N48PT If you find all cameras' image disappears on TV frequently, please try methods below. 1. Please unplug your NVR from the po...
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XMeye - What to Do if Play Back on Monitor Has Some Problems?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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XMeye - How to Record or Take Snapshot to Local Disk of Computer?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Don't Plug DVR to Your Computer's VGA or HDMI Port Directly.
Applies to: All DVR&DVR system Here is how to connect the system for the first time. The VGA or HDMI port of the laptop or host of the desktop is used to output video, not input video, so does DVR...
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XMeye - How to Export Log of App Xmeye on iOS Device
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
