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  • Type 1 - What to do if the cameras' live view box is not occupy the full screen of the monitor?

    Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU If you find the camera's live view box is too small to occupy the full the screen of the monitor like this picture below shows: ...

  • Type 1 - How to create Security Questions?

    Applies to: DT81DQ DT41DC DT61ER 1. Please right click your mouse and go to Main Menu-Advanced-Account. 2. Please go choose the admin and click the Question. 3. Please choose the questions that...

  • Type 1-How to change system's language?

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

  • Type 1-Browser view doesn't support chrome any more

    Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...

  • Sannce Cam - How to set up FTP function

    Applies to: I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/I41CG/I41DC This product only supports upload motion detection screenshots to FTP. 1. Please refer to...

  • MIPC-How to upgrade the device firmware version?

    1. Please enter the preview interface after the device is added to your mobile phone. 2. If the device’s firmware version is outdated, a prompt window for upgrading the firmware will pop up; if yo...

  • iCsee - How to Add the Camera to APP iCsee?

    Applies to: I41ES/I41ED This article will tell you how to connect the cameras to the APP iCsee. If you order a camera I41ES/I41ED, please follow below instruction to add it to the APP step by step....

  • I41CJ user manual-EN

    Applies to: I41EU/I41CJ Here is the link to download the manual: http://www.sanncegroup.com//document/User%20Manual/MIPC-IPC%20user%20manual-EN.pdf

  • Danale - How to set the motion detection function

    Applies to: I41HD/I41EH 1. Open the APP and log in. Enter the preview interface and click the setting button in the upper right corner. Click “Security settings” 3. Click Motion detection and sel...

  • Type all-How to find ebay user name or Amazon order No.

    Applies to: All products   Find eBay user name on the computer.    Find eBay user name on the app.   Find Amazon order number on the computer. Find Amazon order number on the app.