Support Team
- Total activity 724
- Last activity
- Member since
- Following 0 users
- Followed by 11 users
- Votes 1
- Subscriptions 381
Articles
Recent activity by Support Team-
Sannce Cam - How to change camera's user name and password?
Applies to: I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/I41CG/I41DC The camera's default user name is admin and password is blank(nothing). To protect your...
-
Danale - What to do if the camera can not be connected to the APP?
Applies to: I41HD/I41EH 1. Download and install the APP Go to "Google Play" or "App Store" and search for "Danale", and then download it on your phone. 2. Confirm your Wi-Fi status 1). Check if ...
-
Type 1-User Manual for NVR system -DE
Applies to: NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N461W/N48PAU/N44P
-
Type all-Where to check model number of device?
Applies to: All SANNCE DVR/NVR modes. You can find the model No. underneath your DVR/NVR/camera.
-
iCsee-How to playback videos on the phone APP
Applies to I31CB/I41ES If the camera record videos, the users could playback the videos through the phone APP. On the APP, please open the camera for previewing and then select the Playback butt...
-
MIPC-What to do if my mobile phone can't connect the camera?
1. Please go to "Google Play" or "App Store" on your mobile phone, search for "MIPC", then download it on your phone. 2. Confirm your Wi-Fi status A. Please check if your wireless router has enable...
-
Type 1-How to connect the DVR/NVR to the computer via software CMS?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH4...
-
Sannce Home-How to set up Motion Detection APP Notification Push?
Applies to: DN41CK/DN81BG/DN81BL/DT61BB The article will introduce how to set up the motion detection app notification push for the cameras. If you have a concern about the instruction, please subm...
-
Sannce Cam - How to connect camera to the phone without ethernet cable?
Applies to: I21AD/I21AP/I21BK/I21AG/I21AK/I21AN/I21AS/I21AR/I21AC/I21AL/I21AH/I21BC/I31BC/I41CB/ I41CG/I41DC 1. Make sure the phone is connected to wifi. Note: The wifi needs to be 2.4GHz because ...
-
How to connect the battery camera to CloudEdge APP?
Applies to: I21FF/I41FK Please confirm that your phone has successfully connected to the network. Here are the steps: 1. Open the app and click "Sign up" 2. Please enter your email address and fol...
