Support Team
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Recent activity by Support Team-
XMeye - How to Access IP Camera Individually to Flip Image, Change Time & Title and Upgrade Firmware?
Applies to: N44SU/N43SU Generally, the IP camera is connected to NVR and we can configure all settings of the IP camera in NVR's system. But in fact, we can access to IP camera system individually ...
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XMeye - How to Confirm DVR&NVR's HDMI Port is Faulty?
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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VR Cam - How to Set Up Camera with Ethernet Cable?
Applies to: I31BR/Q7/Q8 Only for the camera which has an ethernet port. Here are the steps: 1. Make your phone connect wifi from the router. 2. Power on camera and wire camera to the router by ethe...
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XMeye - Remote View Guide_En.pdf
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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How Much Upload Bandwidth and Download Bandwidth Does the System View Need?
Applies to: All DVR&NVR system The data is only for your reference and the real figure depends on local network circumstances. One camera needs about 2-3M bandwidth on the router to upload the vide...
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Saneyes - How to Set Email Alert on the Mobile App?
Applies to: I21BP/I21BL/I21EG/I21DL/I21DL/I31BCV1/I41DCV1/I41EE/I41EF 1. Please confirm that your camera has successfully connected to the network. Here is the instruction for your reference: https...
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I31DC User Manual - EN
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I21AD User Manual - EN
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Joylite - How to Connect the Camera with Cable to the Phone App?
Applies to: I41DH Note: This FAQ is only applicable to those devices with an Ethernet port. Download and install the APP "Joylite". Go to "Google Play" or "App Store" on your mobile phone, search f...
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Saneyes - What to Do if the Mobile Phone Cannot Be Connected to the Camera?
Applies to: I21BP/I21BL/I21EG/I21DL/I21DL/I31BCV1/I41DCV1/I41EE/I41EF 1. Download and install the APP Go to "Google Play" or "App Store" on your mobile phone, search for "SanEyes", and then downloa...
