Support Team
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Recent activity by Support Team-
Type 1-N98PBD-How to Set up Email Alerts?
Applies to: N98PBD/N96PBK Please follow the steps below to check the settings of the e-mail alert:If you want to set up the e-mail alert, please make sure that your device is connected to the inter...
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Type 1-N98PBD-How to Set Up 24/7 Recording and Motion Detection Recording?
Applies to: N98PBD The NVR needs an internal hard disk drive for recording. Without the hard drive, the system can show live viewing, but can’t record, playback either. Please connect the NVR t...
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Sannce Home- How to set up email alert?
Applies to: DN81BL/DN41CK/DT61BB/DN81BG Steps: 1. Please use Gmail, not Yahoo nor Hotmail. 2. Check P2P status and make sure it is online. If it is not online, here is a solution. https://suppor...
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XMeye-What to Do if NVR Can Not Be Connected to the Network?
Applies to: N98PBD/N96PBK Please plug NVR into the router with a network cable if you wanna use a computer or phone to connect the recorder locally or remotely. Then please go to the Main menu---...
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Sannce Home - How to View the Cameras on VLC Player by RTSP?
Applies to: DN81BL/DN41CK/DT61BB Format: RTSP://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream user name: admin (default). password: password is the DVR`s login password....
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XMeye - What to Do if Dvr or Nvr Can't Connect to Internet Successfully?
Applies to: DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE Please plug DVR or NVR into the router with network c...
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Sannce Home - How to Set Up Overwrite on the System?
Applies to: DN41CK, DN81BG, DN81BL, DT61BB 1.Please switch the system to “Expert Mode” first on the bottom left corner of the screen.2.Please go to Configuration→Record→Advanced setting→Overwrite.
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How to Set Up Port Forwarding?
Applies to: Most SANNCE DVR/NVR The port forwarding setting may vary from different brands and models of your router. Please visit the website for reference to set up port forwarding of the router....
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Sannce Sight - How to Access Camera's Setting Page (to Flip the Camera Image)?
Applies to: I21V/I21AJ/I21DE/I21EB/I31V/I31BN/I31DB/I41EB/I41EC/I41GD Here are the steps about how to flip the camera's image on the web interface: 1. Please connect the camera to the router by et...
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Type 2-How to connect NVR system to Annke Sight on computer?
Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE 1. Power on NVR and connect the NVR to the router by Ethernet ca...
