Applies to: DN41CK/ DN81BL/ DT61BB/ DN81BG
1. Make sure the receiver is connected to a router via ethernet cable. you can try to change another ethernet cable and another router port to check.
2. Go to setting- network- general, tick on 'DHCP' and "Obtain DNS automatically", then click 'Apply'.
3. Go to Platform Access, tick on 'Enable'.
When the Status is 'Online', this system can be accessed remotely via APP.
Also, Please make sure the verification code must be set up, and we suggest don't check the stream encryption
4. If you find the above setting still cannot make your system online, Please go back to setting- network- general. disable 'DHCP' and "Obtain DNS automatically", input '188.8.131.52' in Preferred DNS server, then click on Apply to save the settings.
After that, you can reboot the system to see if the system becomes online.