Type 1-How to get remote view on phone and computer?

Applies to:

DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41NK/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE/NP41F/N43SU/N44SU/N48PZ/N481U/N441U/N44PBD/N461W/N48PAU

1. Plug camera to the power adapter.

2.Plug camera to router by ethernet cable.

3. Get a computer that is connected to the same router as the camera is connected.

4. Install search tool on the computer.

software download link. www.sanncegroup.com/document/XM/General/tool/device_manager.exe

5. run the software to detect the camera's IP and serial number.

After you knew the camera's serial number, you can use it to access the camera on the phone and computer. Here is the method.

For the phone view, please refer to the method in the link below.
https://support.sannce.com/hc/en-us/articles/360029104891

For the computer web view, please refer to method in link below.
https://support.sannce.com/hc/en-us/articles/360028747132

For the computer software view, please refer to the method in the link below.
https://support.sannce.com/hc/en-us/articles/360029162211