Here is the guide for every type of system. Kindly please follow the guide to get the exact system type to get the solution
https://support.sannce.com/hc/en-us/articles/360032468872
Type 1 For Email Setting
Please refer to steps in the link below to set up an email alert.
https://support.sannce.com/hc/en-us/articles/360029105051
Please notice below 2 items:
1. Please notice the server port, If 465 is failed, you can try with 587.
2. Please notice the user name, Please input the email address as well.
Type 1 For APP push setting
https://support.sannce.com/hc/en-us/articles/360028849832
Please notice that the APP push can not support Picture or video message, it can only support TXT massage
Type 2 For Email Setting
Please refer to steps in the link below to set up an email alert.
https://support.sannce.com/hc/en-us/articles/360029105051
Please notice below 2 items:
1. Please notice the server port, If 465 is failed, you can try with 587.
2. Please notice the user name, Please input the email address as well.
Type 2 For App Push Setting
Please go the the "System Setting"- "Channel Setup" - "Video Detection"
1. Enable detection. you can select the detection type you want
2. Enable "App Alarm" to make sure the alarm push
3. Setting up the "Arming time" for the push time zone
APP Setting
1. Make sure you have registered the APP account. It can only to get push message while from your APP account
2. Go to the "My centre" -"Alarm Massage"to enable the massage push
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