1. Please make sure your system's firmware build date is after 2016. If not, please contact firstname.lastname@example.org to upgrade.
In your email, please log in system and go to the main menu----info----version and tell us your system's version like V4.02.R11.85100115.10001.130900 and build date like 2015-05-25
2. Please enable mobile report function in the main menu--system--netservice
3. Go to main menu--alarm--motion detection to enable mobile report.
4. Add a system to app Sannce Vision. here is a method.
5. Enable alarm in APP.
when there is motion detect, your phone will receive push.
if everything is set correctly, but there is no push, please double check to make sure your phone enabled notification for app xmeye.