The camera's default user name is admin and password is blank(nothing).
To protect your IP camera, we do suggest you change camera's default user name and password.
Here is method how to change it.
1. Please search SANNCE CAM in Apple Store or Google play store to install latest version of APP.
2. Follow instruction to set up camera.
3. After add camera to APP successfully, app will pop up a window to let you change default user name and password.
Or you can go to setting of APP to change user name and password.
After you change it, APP will reconnect camera and you need wait for 1 minute untill camera reconnects.